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Minor Issues, but Good Customer Support |
April 17, 2021 |
Reviewer:
Greg Williams from Tehachapi, CA United States
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When I started assembly of the tug, one of the threaded holes in the transmission had bad threads. I called for customer support and they were very apologetic and offered to reimburse me for the purchase of a thread tap. The rest of the assembly went fine. I’ve used it several times now and only have one concern; it’s difficult to turn the tug. The tow bar is not articulated so when I try to turn, one wheel comes off the ground. I have to pick it up, move it a little bit, pick it up again, move it a little bit, etc. I highly recommend the accessory set of wheels that go on the back, these should really be standard on all units. So, aside from the turning difficulties, I am very pleased with the product.
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